A recent experience I had with Vitacost is a perfect example of how to make customers happy on social – even if it is one customer at a time. Just last week, I was meeting with about 5 fellow U.S. military wives in Chile. We are...
I have been a member of AAA (the American Automobile Association) since 1997. To my knowledge, I have used there services maybe three times over those 17 years. This past weekend I attempted to use their service for what will be the last time of...
Are you familiar with CenturyLink? It is a FORTUNE 500 company that calls itself "a leading provider of Internet, TV and voice." You've probably seen their television commercials with the tagline: "Your link to what's next." In fact, they may be the stupidest company on the...
To know me is to know I love the Apple store, just like I love Starbucks, just like I love...
